User Experience is often ignored as an unnecessary luxury that just costs money. Those developing new websites (or any product for that matter) are thinking in boxes. “I have a website to develop and I have X budget” is the thought, with no thought toward how much a good experience will increase revenue, or worse, how a bad experience might decrease revenue over time.
Today I’m sharing a post by Suraj Kumar over at The Usability Geek with his list of 10 Characteristics of a Bad User Experience.